Terms and Conditions

Article 1 - Definitions In these conditions:
1. Reflection period: the period within which the consumer can make use of his right of withdrawal;
2. Consumer: the natural person who does not act for purposes related to his trade, business, craft or professional activity;
3. Right of withdrawal: the possibility for the consumer to withdraw from the distance contract within the cooling-off period;
4. Entrepreneur: the natural or legal person who offers products to consumers;
5. Distance contract: an agreement concluded between the entrepreneur and the consumer within the framework of an organized system for distance selling of products, digital content and / or services, whereby up to and including the conclusion of the agreement exclusively or use is made of one or more techniques for distance communication;
6. Technology for distance communication: means that can be used for concluding an agreement, without the consumer and entrepreneur having to be in the same room at the same time.

Article 2 - Identity of the entrepreneur
Entrepreneur: Ineke Smienk
Address: Dorpsstraat 7 3481EA Harmelen
Telephone: 0348441357/0618441705
E-mail address: Inekesmienk@zonnet.nl
Chamber of Commerce number: 30273057
VAT number: 089620604

Article 3 - Applicability
1. These general terms and conditions apply to every offer made by the entrepreneur and to every distance contract that has been established between the entrepreneur and the consumer.
2. Before the distance contract is concluded, the text of these general terms and conditions will be made available to the consumer. If this is not reasonably possible, the entrepreneur before the distance contract is concluded, indicate that the general conditions for the entrepreneur to see.
3. If the distance contract is concluded electronically, by way of derogation from the previous paragraph and before the distance contract is concluded, the text of these general terms and conditions can be made available electronically to the consumer in such a way that the consumers can be easily stored on a durable medium. If this is not reasonably possible, before the distance contract is concluded, it will be indicated where the general terms and conditions can be consulted electronically and that at the request of the consumer they will be sent free of charge by electronic means or otherwise.

Article 4 - The price

1. The prices include VAT.
2. I reserve the right to change the prices. The prices at the time of ordering remain valid during the ordering process.
3. In the case of articles that are clearly incorrectly priced, contact will be made with the orderer to pass this on and agreements will be made about the right price or the cancellation of the purchase.

Article 5 - Order, delivery and execution

1. The order will be processed after the payment has been received.
2. Payment can be made by iDeal, PayPal, credit card or by transferring the amount due to the account number of the entrepreneur.
3. The consumer has the duty to report inaccuracies in the payment details provided or stated immediately to me.
4. The place of delivery is the address that has been provided with the order.
5. The items are sent as soon as possible after receipt of the payment, but in any case within 3 working days.
6. In principle, orders are sent worldwide by post. The shipping costs are calculated on the basis of the weight. The shipping costs areshown with the order.
7. Certain items are not sent by post. This is then indicated with the article. We will contact you to make arrangements about the delivery.
8. Artworks above € 600 are delivered free of charge within the Netherlands.

Article 6 - Return policy

1. Please contact me when the delivered artworks do not meet your expectations. However, do this within 14 days after receipt. Returns can take up to 30 days after delivery. The condition is that the product is returned unused and in good condition. If that is the case, you will receive your full purchase amount.
2. When purchasing a product, you have a reflection period of 14 days during which you can dissolve the purchase without giving reasons. The reflection period starts on the day after you receive the product. Please contact me.
3. Articles that are made especially for you on request do not allow the possibility of rotation.

Article 7 - Other provisions
All content on this site, including the texts, images, logos, icons and images, are the property of the entrepreneur and protected by international copyright laws. This site or part thereof may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for commercial purposes without the express written permission of the entrepreneur.

(Download the Terms and Conditions as a PDF document.)

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